Contact
Pick the right inbox
Support, billing, press, partnerships, collab — they all live in different places, and you’ll get a faster answer by sending to the right one.
Contact
Support, billing, press, partnerships, collab — they all live in different places, and you’ll get a faster answer by sending to the right one.
Plugin support
Bug reports, configuration questions, license activation problems, “why isn’t my AutoPilot running” — open a ticket and the team will pick it up. Include your license key (or order email) so we can find your account.
Response time: 1 business day for Pro customers, faster on weekdays. Lite users — please use the WordPress.org support forum first.
Billing & licenses
Cancel trial, view invoices, move a license between sites, change card on file, upgrade plan, request refund inside the 7-day window. All handled through your Freemius account, self-serve.
About Freemius: Freemius is the merchant of record for MrNiche Autoblogger Pro — they process payments, issue invoices, and handle EU VAT compliance on our behalf. Your billing relationship is with them.
Press & partnerships
Press enquiries, podcast features, interview requests, partnership pitches, integration discussions, affiliate questions Freemius can’t answer. Anything that’s about the brand or business side rather than the plugin itself.
Response time: 48 hours, often same-day on weekdays. Mention your audience size or publication name in the subject line to help us prioritise.
Everything else
Feedback on the mascot, ideas for what MrNiche should do next, “hey I’m running a SaaS that integrates well with autoblogging” intros, fan mail. Anything that doesn’t fit the other three lanes lands here.
Heads-up: we read everything but don’t always reply to general “hi” emails. If you’re hoping for a response, mention what kind in the subject so we can flag it.
If you found us through TikTok or YouTube and email feels too formal, sliding into the DMs works for press, collab, and brand stuff. (For support questions, still use the support form — DMs aren’t where the support team lives.)
Quick reference. Pick the row that matches what you’re trying to do.
AI Autoblogger LLC — operator of MrNiche Autoblogger Pro and the MrNiche brand. For tax, legal, and merchant-of-record purposes, all paid transactions are processed by Freemius, Inc. See the Terms of Service for full details.